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Collection & Delivery Details

• All collection and deliveries are free of charge as long as you meet the minimum order requirements of one hour service.
• All collections occur on Tuesdays, and Thursdays between 6am and 7am and Saturdays between 7am and 10am. All ironing has a 48 hour turnaround with the exception of Saturday collections. Saturday collections will be delivered on Tuesday morning.
• Please ensure your ironing is ready in a basket with coat hangers supplied. If no coat hangers are supplied, these will be charged at 50c each.
• All business shirts, pants and dresses will require a hanger. All other items will be folded unless hangers are provided.
• All deliveries occur on Tuesdays, and Thursdays between 6am and 7am and Saturdays between 7am and 10am. Your ironing will be left in a safe place if you are unable to be home during these hours. To ensure your ironing remains crisp, please leave a hanging rack at an agreed location in your absence.
• We ask that you notify us of any changes to your order by 7pm prior to collection day or we may reserve the right to charge a non-cancellation fee of $10 to cover our costs.
• We do offer a next day and same day service if we have the capacity and we charge an extra 25% for next day delivery and 50% for same day. Please call us as we always try to work around your needs.
• A full quotation will be provided over the phone at the time of booking. All prices are subject to change and severely crushed items will be charged at a higher rate.
• We accept cash upon delivery or direct deposit. If you choose direct deposit, payment is to be cleared prior to delivery.
• All feedback is appreciated and encouraged. If you feel there is something not right with your ironing, please let us know within 24 hours upon delivery so we can discuss.
• By engaging our services you agree with our full terms and conditions which can be read here.